Blackberry技术支持邮箱不能用

很久没有联系Blackberry Support了,因为上次自己的笔记本不幸崩溃,导致所有数据丢失,所以今天发一个邮件到Blackberry Support(help@blackberry.net). 发出去后就收到如下mail:

The Service Request that you are emailing about, is closed, please follow the instructions in this email to create a new incident。

Thank you for contacting BlackBerryTechnical Support. The email you submitted has not been delivered. Please find many alternative support options below.
 
Are you a BlackBerry Partner or Carrier?
If you are a BlackBerry Partner or Carrier and have a carrier code please contact your partner Support Account Manager as you incorrectly received this message.
 
Self-Help Options:

…..

有点小晕。

如果大家想联系的话,不用再发mail到这邮件地址了。按照其返回的mail去联系吧。

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